Exchanges, Returns & Refund Policy
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All Sales Are Final
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No Returns Or Exchanges
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No Refunds
Do you accept returns?
All items are Final Sale and cannot be returned or exchanged. If you have any questions, just ask! We are dedicated to providing all the information necessary to ensure that you are confident in your purchase.
Damaged Pieces
Upon Shipment Receipt
In the event that you notice any damage or alteration to the package/shipping container, do not sign for the delivery but contact us immediately instead at JLH@JLoganHome.com.
If you discover interior damage, email us within 48 hours of receipt, including photos of the affected area(s). You will be contacted within 2 business days.
Shipping
Where are the items being shipped from?
All pieces are shipped from Florida, USA, Monday through Friday (regional holidays excepted).
How long it will take to receive?
J. Logan Home uses the following methods of shipping:
Flat Rate Delivery: Within the 48 Continguous States: $100
Express: Inquire for Express Shipping at JLH@JLoganHome.com
Do you ship internationally?
International Delivery varies by location; someone will contact you within 24 hours of purchase or email JLH@JLoganHome.com for an estimate.
Sustainability Commitment
Every J. Logan Home item is sewn and finished by hand in and around Palm Beach, Florida by a skilled team of artisans. Each piece is one-of-a-kind, created from authentic designer materials sourced and curated by J. Logan Horne. Any variations are a reflection of a singular nature, as well as the character and story of the component parts.
All J. Logan Home items are made from recontextualized luxury goods and textiles, with the greatest possible consideration given to effective reuse and eliminating waste. Whenever possible, manufacturers’ labels, dustcovers, wrapping and other protective materials may be incorporated into your shipment in a way that is practical, sustainable, and artful.